Contact
Email klivora@isumeru.com for support, privacy-related questions, or feedback about your workflow.
Support
Help for everyday use, setup, and backup questions.
If you need help with Klivora, the fastest way to reach us is by email. Include a clear description of the issue and the steps you were taking when it happened.
What to include
Please include your device model, iOS version, the app version if available, and a short description of what you expected to happen.
Best for
Setup help, client data questions, export issues, booking reminder questions, and manual iCloud backup or restore guidance.
Privacy contact
Privacy inquiries and data-handling questions can also be sent to klivora@isumeru.com.
Getting started
- Add clients first so bookings and service records can stay connected to the right person.
- Create bookings with date, time, duration, and reminder preference.
- After each visit, save a service record with amount, notes, payment method, and optional photos.
- Open Insights to review earnings and export CSV when needed.
Common questions
Does Klivora require an account?
No account is required for core local use in V1.
Where are my photos stored?
Photos selected in the app are stored locally on the device for client and service history.
Can I export my data?
Yes. Klivora includes CSV export for service records and earnings-related information.
Does Klivora support iCloud?
Klivora V1 supports optional manual backup and restore to the user’s own iCloud account. It does not describe itself as providing automatic live multi-device sync.
Backup and restore help
If iCloud backup or restore is unavailable, check the following:
- The device is signed in to iCloud
- iCloud Drive is enabled
- The device has internet access
- There is enough available iCloud storage
If the backup is still not available, contact support with the exact message shown in the app.